Terms & Conditions
Bridie travel LLC
Thank you for choosing to partner with Bridie Travel LLC! In turn, we have partnered with suppliers to create a customized journey; our goal is to provide a worry-free, unique and wonderful travel experience. To ensure that you understand the conditions of your particular vacation and components, please review the following policies and procedures carefully. By utilizing our services and providing payment for Bridie Travel LLC planning fees or any payments pertaining to your travel arrangements constitutes your complete understanding of all the terms and conditions and you hereby agree to be bound by these terms and conditions.
SERVICES AS A TRAVEL DESIGNER AND DESTINATION WEDDING PLANNER:
Bridie Travel LLC agrees to perform the following services in a timely, expeditious and professional manner. Services include but are not limited to:
A. As a Travel Designer: Pre-planning travel services; Assist in destination, resort/hotel, and/or cruise selections; Excursions and tours selections; Extensive itinerary planning; Travel tips; Personalized travel documents; Access to a website and app containing itinerary, travel tips, travel documents, and more; On-call travel assistance, Post-travel assistance (if needed)
B. As a Destination Wedding Planner: Includes the above and assist the wedding couple in choosing the destination, resort, and wedding package; Discuss and explain the differences in rooms block contract vs flexible group arrangements; Negotiate a group contract with a tour operator/wholesaler to offer the best pricing available, secure availability, and other complimentary amenities available; as well as offer these package pricing with flexible payment plans for you and your guests’ accommodations; Help secure the wedding date and time, specific locale within the resort, determine country’s residency requirements, and marriage requirements; Act as the single point of contact for guests attending the wedding and arrange group travel plans; Flexible payment plans available for all guest up until full payment deadline; Periodic invoicing, final payment reminders and all-around personalization of your guests’ vacation needs for their trip; Travel services to you and your guests are complimentary; Complimentary premium mobile friendly wedding website with a personalized URL; Wedding planning assistance; Up to 300 Minutes of free International calling to the resort and/or onsite wedding coordinator; Monthly report of your booked guests into the wedding group which serves as your RSVP list
PLANNING FEE FOR TRIPS: In your initial planning call, we explained the planning fee. In order to perform the professional services required to plan and arrange your travel, a planning fee is required. This fee is due at the time of planning agreement and is non-refundable, provided all contract requirements are met. In the unfortunate event that plans are canceled or if the itinerary is not fulfilled for any reason, the planning fee will convert to non-refundable research fee and will be retained by Bridie Travel LLC.
HONEYMOON & ANNIVERSARY TRAVELERS: You MUST bring a copy of your marriage certificate to qualify for any complimentary honeymoon/anniversary package (photo copy is recommended). Failure to have such proof of marriage will result in the resort denying these complimentary privileges (if applicable). PLEASE notify your Bridie Travel LLC agent if you are celebrating a Honeymoon or Anniversary so that they can annotate this in your reservation. Typically resort will honor these packages up to 30 days before or after your honeymoon/anniversary date.
CREDIT CARD CHARGES: Client understands that Bridie Travel LLC has relationships with many travel supplier partners; charges on the client’s credit card statement may appear as Bridie Travel LLC or as the name of a preferred supplier partner. Client understands that he/she shall be liable for any and all charges placed on credit cards in the event such charges are declined or charged back for any reason including any unauthorized or fraudulent use of my credit card. Agency shall not be responsible for any losses or damages associated with the fraudulent use of credit card and client shall hold Agency harmless from any and all losses, damages or claims of any kind arising from or connected to the fraudulent use of credit card.
Your signed charge authorization is a binding agreement for charging your card, and as such you waive any right to a chargeback in the case of trip delays, changes, or cancellations for any cause (exception fraud), including a force majeure event, and you agree to refund policies and procedures as outlined in the terms and conditions of the suppliers operating components of your trip. In the event that you attempt without our authorization to chargeback, reverse, or recollect a trip payment already made, we reserve the right to collect all additional costs, fees, and expenses associated with such chargeback, reversal, or recollection including, without limitation, attorney fees.
FINAL PAYMENT: The final payment MUST be received by the communicated due date. Final payments are not automatically charged. We will email you reminders for your final payments, but guests are ultimately responsible for ensuring their final balance is paid by the due date. No payments are made automatically; you must communicate with your travel advisor to ensure payment is made before the due date. Bridie Travel LLC is not responsible for cancellations due to payments made after this date. Late fees may apply.
FUTURE PAYMENTS:To make future payments using your card on file, please email us with the amount you’d like to pay and the last 4 digits of your card number. If you need to change your c ard on file at any time, please use the payment link below: www.bridietravel.com/payment
LATE FEES: Final payments not received prior to the due date above will incur a $50 late fee. All reservations are subject to cancellation and hotel penalties as described above if final payment is not received on the due date. Late fees are not covered by the travel insurance and are always non-refundable.
CANCELLATION PENALTIES FOR INDIVIDUAL (NON-GROUP) TRIPS: If a trip booked by Bridie Travel LLC is cancelled, all deposits are NONREFUNDABLE. Travelers will be charged a $100 per person administrative fee by Bridie Travel LLC. This is separate and incremental to any fees or penalties levied by the travel supplier. Regarding Airline tickets: if Bridie Travel LLC booked your tickets, they are 100% non-refundable and subject to individual airline penalties/fees.
CANCELLATION PENALTIES FOR GROUP TRAVEL: If a group guest booked by Bridie Travel LLC is canceled and the guest has not purchased CFAR insurance, travelers will be charged a $50 administrative fee by Bridie Travel LLC. This is separate and incremental to any fees or penalties levied by the travel supplier. Regarding Airline tickets: if Bridie Travel LLC booked your tickets, they are 100% non-refundable and subject to individual airline penalties/fees (see insurance below).
CHANGES TO RESERVATIONS: ANY changes made to your existing room reservation are subject to the current rates, promotions, and terms at the time of change. If the number of individual occupying a room changes, the remaining travelers will be responsible for any additional costs incurred as a result of the change in the per-person occupancy rate. An administrative change fee of $25 may be charged in addition to travel supplier fees.
TRAVEL INSURANCE: Bridie Travel LLC encourages the purchase of Travel Protection Insurance. Travel Insurance can help minimize the monetary loss incurred due to unforeseen events such as: cancellation, missed connections, baggage loss, trip delay, and especially medical emergencies. Travelers who opt out of insurance coverage will be asked to sign a waiver indicating that they decline coverage. This waiver must be received by Bridie Travel LLC before the reservation can be finalized.
CANCEL FOR ANY REASON TRAVEL INSURANCE: Cancel for Any Reason Insurance can only be purchased at the time your reservation is made; it cannot be added after the initial trip deposit is received. Bridie Travel LLC will quote your insurance policy cost upon initial trip quote. If you do not purchase travel insurance, there are no refunds of any kind, including deposits.
All the above would be protected with the optional Travel Insurance with the exception of late fees. If you do not have insurance – natural disasters (such as hurricanes), cancellations for ANY reason (medical/personal emergencies, cancellation of the wedding, etc.) do not relieve you from these penalties. ONLY the Travel Insurance will ensure you coverage. All cancellations must be received in writing.
PASSPORTS: Everyone, including children and infants, MUST have a VALID passport to travel internationally (not Passport Card). Failure to comply will result in denial of boarding, no refund, no exceptions (out of the USA). Bridie Travel LLC is NOT responsible for passports in ANY way. Passports are required to be valid for 6 months from your return date.
PASSPORT CARDS ARE NOT VALID FOR TRAVEL INTERNATIONALLY VIA AIR!
IMPORTANT: For international travel, booking name must match your passport exactly (first, middle, last), no exceptions. For information regarding passport applications or renewals, please visit the U.S. Department of State website. Bridie Travel LLC is not responsible for disruptions in your travel plans due to travelers providing incorrect information.
AIR TRAVEL: Once your flight has been ticketed with the airline, your ticket is non-refundable and non-transferrable and must abide by the terms of the carrier’s rules. For specific details, you can visit the carrier’s website or as Bridie Travel LLC for more details.
Flight details including departure times are always subject to change by the airlines. It is the travelers’ responsibility to check in for the flight 24 hours in advance and reconfirm all gates and times. It is also the travelers’ responsibility to arrive at the airport on time; we recommend arriving no later than two (2) hours prior to your scheduled flight departure time. We are required by law to tell you that ¨Federal law forbids the carriage of certain hazardous materials, such as aerosols, fireworks, and flammable liquids, aboard the aircraft. If you do not understand these restrictions, contact your airline or go to http://www.faa.gov/about/initiatives/hazmat_safety.
BAGGAGE FEES: Due to continual changes in airline baggage policies it is suggested that you inquire with your airline’s website for up-to-date fees & information. Bridie Travel LLC is NOT responsible for additional fees incurred for baggage or seating. BAGGAGE FEES ARE NOT PART OF AN ALL-INCLUSIVE PACKAGE! Please review “Updated Checked Bag and Carryon Bag Rules” at www.TSA.gov
RESORT CHECK IN: Check-in time at most resorts is 3:00pm (local time). If you arrive prior to 3:00pm your room may not be ready. The resort will store your luggage in a secure location on property so you may start enjoying your vacation without delay. Change into something more comfortable and enjoy a nice lunch, swim in the pool, walk along the beach, etc. until you are notified that your room accommodation is ready for check in.
DEBIT CARD USAGE: Your resort or hotel will require a credit card upon check in for any incidentals. We do NOT recommend the use of debit cards for hotel check ins as the hotel will place a “hold” on your debit card that may restrict the use of your funds. This hold can stay on your debit account as long as 10 days post travel. Please contact us with questions regarding the use of debit cards in foreign countries.
TRAVELING WITH CHILDREN: Children under 18 years of age not traveling with both parents or legal guardian(s) may need to present a notarized letter from the absent parent/guardian granting permission to travel outside the United States and provide emergency medical care if necessary. Please refer to our website for more information and sample letters. Bridie Travel LLC is not responsible for lack of compliance to provide proper documentation to airport authorities. It is the responsibility of the traveler & the traveler’s parents/guardians to provide proper documentation to airport authorities.
SARGASSUM UPDATE: Some beach locations in Mexico and the Caribbean have recently experienced Sargassum seaweed. While Sargassum can be an inconvenience, this natural phenomenon is important to the oceanic ecosystem. Sargassum provides a food source and shelter to a variety of marine and plant species (shrimp, crab, birds, fish, turtles and whales). Three species of sea turtle, some endangered, rely on Sargassum mats as nurseries for their eggs. Sargassum also helps to provide a barrier for beach erosion and can be used as biofuel and landfill. In short, it can be annoying but it is also vital to the ocean landscape that we love. It is a seasonal occurrence and shouldn’t ruin your vacation.
TRAVEL DOCUMENTS: Travel documents will be sent to you no later than ten (10) days prior to departure date. Please read through these documents immediately; misprints, misspellings, incorrect dates etc. are not the responsibility of Bridie Travel LLC. Included in your travel documents (if airfare is purchased through us) are airline electronic ticket receipts (proof of purchase, not boarding passes or actual tickets). Boarding passes are printed at the time of check in; online with the airline directly, or at the airport when showing passport & checking in luggage. It is very important that you take your travel documents with you in addition to passports and a major credit card for any baggage fees that may apply.
DRESS CODE: ** MEN ** – Please be advised that some resort restaurants may require long pants, collared shirt, & closed-toe shoes. Please pack accordingly. Thank you for your business.
TRAVEL RESTRICTIONS: Passengers with prior criminal convictions are responsible for ensuring that they are not restricted by the laws of the country to which they are traveling. For example: Passengers with DUI/DWI convictions may be prohibited from traveling to Canada. Passengers traveling without proper documentation or meeting destination requirements may be denied boarding or entry to an international destination and will not be entitled to a refund.
IMPORTANT ANNOUNCEMENT FOR TRAVEL AFTER JANUARY 26, 2021: On January 12, 2021, CDC issued an Order requiring all air passengers arriving to the US from a foreign country to get tested no more than 3 days before their flight departs and to provide proof of the negative result or documentation of having recovered from COVID-19 to the airline before boarding the flight. This Order will go into effect on January 26, 2021. Please familiarize yourself with this new policy: https://www.cdc.gov/coronavirus/2019-ncov/travelers/testing-international-air-travelers.html
PANDEMICS OR STATE OF EMERGENCY:
In the event of health pandemics or states of emergency, the suppliers operating your trip (for whom we act as sales agents) may change, delay, or cancel the services they offer for your trip at their sole discretion and with little or no advance notice. Also, government officials in the destinations you visit may change entry requirements, health protocols, and other rules for inbound visitors (including health screenings and tests and mandatory quarantines) at their discretion and with little or no advance notice. You agree that we as sales agents have no control over these decisions and we cannot be held liable for them. Further, you understand that it’s your responsibility to comply with the government’s rules in the destinations you’re visiting that are in effect during your trip.
- No party will be liable for nonperformance of any of its obligations under the agreement if its nonperformance was due to a Force Majeure Event as defined in paragraph (B) of this Article, on condition that such party complies with the conditions in paragraph (C) of this Article.
- A Force Majeure Event shall mean including, but without limitation, to acts of God, explosion, flood, forceful wind, fire, accident, war or threat of war [declared or undeclared], acts of terrorism, sabotage, insurrection, riots, strikes, civil disturbance, sickness, epidemics, pandemics, quarantines, government intervention, weather conditions, defects in machinery and vehicles, delays, or other unforeseeable events, or any other events or circumstances not within the reasonable control of the party affected, whether similar or dissimilar to any of the foregoing.
- Upon occurrence of a Force Majeure Event, the non-performing party shall promptly notify the other party that a Force Majeure Event has occurred, its anticipated effect on performance, including its expected duration. The non-performing party shall furnish the other party with periodic reports regarding the progress of the Force Majeure Event. The non-performing party shall use reasonable diligence to minimize damages and to resume performance. If our agency and/or any of our travel suppliers are affected by force majeure, we shall be entitled to, and may in our sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to your trip.
DISCLAIMER OF LIABILITY: This travel agency is acting as a mere agent for suppliers in selling travel-related services, or in accepting reservations or bookings for services that are not directly supplied by this travel agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). This agency, therefore, shall not be responsible for breach of contract of any intentional or careless actions or omissions on part of such suppliers, which result in any loss, damage, delay, or injury to you or your travel companions or group members. Unless the term “guaranteed” is specifically stated in writing on your tickets, invoice, or reservation itinerary, we do not guarantee any of such suppliers’ rates, bookings, reservations, connections, scheduling, or handling of personal effects. Travel agent shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with terrorist activities, social or labor unrest, mechanical or construction failures or difficulties, diseases, local laws, climatic conditions, criminal acts or abnormal conditions or developments, or any other actions, omissions, or conditions outside the travel agent’s control. Traveler assumes complete and full responsibility for, and hereby releases the agent from any duty of, checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination, and all safety or security conditions at such destinations, during the length of the proposed travel. For information concerning possible dangers at international destinations, contact the Travel Advisory Section of the U.S. State Department. For medical information, consult the Centers for Disease Control and Prevention. By embarking upon his/her travel, the traveler voluntarily assumes all risks involved in such travel, whether expected or unexpected. Traveler is hereby warned of such risks, and is advised to obtain appropriate insurance coverage against them. Traveler’s retention of tickets, reservations, or bookings after issuance shall constitute a consent to the above, and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
No refund can be made to the customer for unused services, unused transportation, unused sightseeing, unconsumed meals included in the package, (Breakfast, lunch, dinner, tea) or for voluntary modifications made by the traveler.
CELEBRATING A MILESTONE? Group discounts start with just 5 rooms. Celebrate your next birthday, family reunion, anniversary or other milestone in style with a group vacation. Contact us for more information!
REFERRAL BONUS! We love referrals! If you refer another client to Bridie Travel LLC we’ll send you an Amazon or Starbucks gift card when they book. There is no limit on the number of referrals… ask me for details.
These Terms and Conditions are subject to revision and change by Bridie Travel LLC without notice.
Bridie Travel LLC is a partner affiliate of Travel Concepts, Inc. who is registered with the State of California as a Seller of Travel. Registration #2111810-40
© 2021 copyright bridie travel LLC | All rights reserved.
Chicago, IL | Serving Clients in the USA
Bridie Travel LLC is a Partner Affiliate of Travel Concepts, Inc.